faq’s
Will my arrangement look exactly like the photo?
Each arrangement is uniquely designed. While the overall style and color palette remain consistent, flower varieties may vary based on seasonal availability and freshness.
What flowers will be used?
We design using fresh, seasonal blooms thoughtfully selected by our designers. Specific flowers may vary to ensure quality and longevity.
Can I request specific colors or flowers?
Yes. Preferences can be noted at checkout, and custom requests are welcome by phone or email. We’ll always do our best to accommodate.
How long will the flowers last?
With proper care, most arrangements last several days. Longevity varies depending on flower types and environment. Changing the water daily and keeping the arrangement away from direct sunlight and heat sources will help.
What days do you deliver?
We deliver Tuesday through Friday. Availability may very on holidays and high volume days.
Do you offer same-day delivery?
Yes, free same-day local delivery is available on eligible orders placed before 10am. Orders placed after 10am will be delivered the following business day.
What if I miss the same-day cutoff?
Orders placed after the cutoff will be scheduled for the next available delivery day.
Do you deliver to businesses?
We do. Please include any time constraints and/or any other helpful information to ensure a timely delivery.
Do you deliver to assisted living and memory care centers?
Yes. We specialize in deliveries to assisted living, memory care, and senior communities and coordinate with staff for smooth delivery.
What information is needed for care center delivery?
Please include the resident’s full name, community name, room number (if available), and any delivery notes.
Will flowers be delivered directly to the resident?
Delivery procedures vary by community. We follow each care center’s policies and coordinate with staff.
Can I schedule deliveries in advance?
Yes. Prescheduled deliveries for birthdays, anniversaries, and milestones are available.
Who do I contact with delivery questions?
Our team is happy to help by phone or email. Contact details are listed on our website.